I"ve just played tonights satellite to the Welsh Amateur Championships on William Hill. I was winning the satellite when the 5th player was eliminated and as 4 seats were awarded I continued to go all in until I was knocked out in 4th. Instead of being awarded a seat, I was credited with £31.25. I don"t understand this at all. There were 36 players in the qualifier giving a prize fund of £360 which equates to 4 seats plus some prize money.
I also played the same qualifier last night and although I did not qualify, I finished in the prize money and that has not been credited to my account. I"m not a happy bunny with William Hill at the moment. i"m on the phone to them now and have been on hold for nearly 20 minutes. I will update the forum if a resolution has been found.
Yes please Vaino - if you don"t get resolution and need me to step in, just say so.
Regards,
Des.
This also happened on the first nights qualifier as well. We got done to the final four (The payout structure said that there was a seat for pos 1- 4) and the game didn"t end so we all pushed all in. I noticed that after the match ended the results said 3 players had won a seat and position 4 had a cash prize.
I was the chip leader at that point so I got a seat, but concerned fourth place didn"t
Screenshot attached
Extra info: Looks like the payout strucuture on the left included the Late Reg (36 players) but the final payout was based on the original 30 players (hence the £300 of payout)
