i agree that being unlucky on the turn/river etc is very annoying and can lead to tilting, ranting, kicking, breaking etc however what did happen last night and also when playing in some of the sattelites is getting sat out very quickly for no apparent reason or disconnected which i think there should be accountability for.
eg in the sattelite i was heads up 5-1 chip lead, got frozen out and my opponent happily got bonus chips;
yesterday in main event same thing happened: raised pre, got called; checked flop intending to check raise; opponent bets as intended; cant play: been sat out by software, lose hand.