Hi JP,
Regarding a timescale, we need the final player list from William Hill, to be able to tally up the reservation list with that list, and then can issue the necessary refunds to satellite winners.
It"s a bit frustrating for us aswell, because there will be players like yourself, who currently have two seats allocated to their name, and when an event is full, like Cardiff, until we get the lists to reconcile them, we have to hold off being able to allocate any spaces.
Leigh