I"ve tried to create a new account on Blue Square solely to participate in APAT online events and sats. to live tournaments, such as the final season one event in Luton.
Unfortunately, I"m unable to log on, as the welcome screen isn"t accepting my password.
I tried to get through to their customer support team, airing my problem, and also asked if there are any deposit bonuses, etc. Rather than answering my questions, or giving me any "customer support", I get a generic e-mail back, asking me to go to a link. I do so as instructed, but still I can"t log on to upgrade my account to play cash games.
I"m very concerned with the lack of customer support I have so far received, to the point where I"m posting on here in desperation. How difficult can it be to open an account and deposit some money? Would I have similar difficulties when I decide to cash out? (I am having reservations about playing online any more, as another established poker site has swindled $100 from me, as they refused to honor my cash out request.)
Due to the about of hassle and difficulty I"m having, it may be that I"ll have to be content with only playing live APAT events, which I"ve enjoyed immensely in the past, if I"m lucky enough to purchase a seat. This will put me at a great disadvantage as I wouldn"t be able to accumulate any tournament ranking points for online games, assuming that I make a final table, which I admit is a rare occurance these days.
Joseph
