I had the same problem a few months back but heard they want you to send them a bunch of things as proof of identity, I had run my account from $50 upto over $1,500 in 3 days but i"m really lazy so decided to just keep it as a bankroll --- 5 days of poor bankroll management later it was gone. Ahhh, that was a good week. Easy come, easy go...
God help me if I ever win a big amount of money
Just out of interest - was it easy enough to get your money out? Or did you have to go through a bunch of verifying etc?