Tiscali? Eeesh!
Even WikiPedia are telling it like it is with them;
"On 13 July 2007, Tiscali UK acquired the consumer broadband and voice businesses of the British competitor, Pipex Communications, at a sum of £210 million. Tiscali estimates that the deal increased its customer base in the UK up to 1.9 million. [21]
Since Tiscali began to migrate Pipex customers to their network there have been reports of major disruptions. Many customers have experienced disconnections from the Internet varying from a few minutes to many hours or days. [22]
Also, there are continuing reports of billing issues for migrating customers and there is a belief amongst some high usage Pipex customers that they are receiving a less than satisfactory service post-migration. [23]"
They really have gone down the sh1tter recently. I"ve transferred a good few clients over to Madasafish Broadband at £9.99 / £14.99 (earning myself £30 each time) and the difference is night and day!