blue square wont let me down load software

[2make1whole]

i click down load and it just stays blank screen?

[Swinebag]

i click down load and it just stays blank screen?

It may be a PC problem rather than a blueSQ problem

[coprey]

I"m guessing it might have something to do with your firewall/security settings.

[bigredders]

just contact them for a disc to be sent....

i did have one till i chucked it away the other day!!!

[tumblet]

disable your anti virus software, then try and download it..

if you have NOD 32 then its a pain

[pokerpops]

disable your anti virus software, then try and download it..

if you have NOD 32 then its a pain

I do  

I"ve tried disabling the AV but still can"t get the intall download.

Will it work if I get someone to copy the download onto a mem stick?

[HaworthBantam]

Certainly worth a try.

[lukybugur]

I don"t think a pen drive will sort your problem.

Best to get into the guts of your NOD32 / Firewall software and allow a file called "poker.exe"

[Robbiebox]

I"m having the same problem with all new ipoker sites. Has anybody managed to solve their problem, please let us know.

Also for the PC savvy guys, what exactly do I have to do to allow the "poker.exe" file?

many thanks in advance
THE BOX

[kinboshi]

If you disable NOD32, then the download and install should be OK.  That"s all I did.  You might want to try it in a different browser (if you use IE, try Firefox or Chrome, or vice versa).

[kinboshi]

Just tried it again.  Deactivated NOD32, downloaded the installer and it worked fine.