IPoker Problems

[monkeyman]

Dear Mr Alcock.

Thank you for your Email below, It has been passed to me for my attention in order to resolve to your satisfaction.

I have had a conversation with our networks regarding this issue, They have informed me that over the last few days they have carried out software updates on the TalkTalk/AOL servers They are currently still testing to ensure the fault is fully resolved, but after initial tests, they believe the upgrade to be successful, can you confirm this is the case from your side. If issues are continuing I am happy to pass the problem back to the network as an example.

I will await your response.

Regards
Arne Fjetland
CEO"s Office
T -  01925 55 1326

[Swinebag]

Dear Mr Alcock.

Thank you for your Email below, It has been passed to me for my attention in order to resolve to your satisfaction.

I have had a conversation with our networks regarding this issue, They have informed me that over the last few days they have carried out software updates on the TalkTalk/AOL servers They are currently still testing to ensure the fault is fully resolved, but after initial tests, they believe the upgrade to be successful, can you confirm this is the case from your side. If issues are continuing I am happy to pass the problem back to the network as an example.

I will await your response.

Regards
Arne Fjetland
CEO"s Office
T -  01925 55 1326

Its working fine for me now

[SirPercival]

Dear Mr Alcock.

Thank you for your Email below, It has been passed to me for my attention in order to resolve to your satisfaction.

I have had a conversation with our networks regarding this issue, They have informed me that over the last few days they have carried out software updates on the TalkTalk/AOL servers They are currently still testing to ensure the fault is fully resolved, but after initial tests, they believe the upgrade to be successful, can you confirm this is the case from your side. If issues are continuing I am happy to pass the problem back to the network as an example.

I will await your response.

Regards
Arne Fjetland
CEO"s Office
T -  01925 55 1326

Its working fine for me now

arrgghhh

still not working for me.  

[biffa85]

seems much better now....

[Swinebag]

seems much better now....

Yes the software is running smooth. The usual cold decks. I just love normality

[Charlie44]

Dear Mr Alcock.

Thank you for your Email below, It has been passed to me for my attention in order to resolve to your satisfaction.

I have had a conversation with our networks regarding this issue, They have informed me that over the last few days they have carried out software updates on the TalkTalk/AOL servers They are currently still testing to ensure the fault is fully resolved, but after initial tests, they believe the upgrade to be successful, can you confirm this is the case from your side. If issues are continuing I am happy to pass the problem back to the network as an example.

I will await your response.

Regards
Arne Fjetland
CEO"s Office
T -  01925 55 1326

Still not working for me either using AOL. I have occassionally been able to access site but I suspect this has been in low demand periods.

[SirPercival]

Latest response from BlueSquare

Response (M Williams) - 27/02/2009 11.18 PM
Dear Stuart,

Many thanks for your email regarding accessing our site.

I can confirm that the issues affecting AOL and Talk Talk customers is still
ongoing I"m afraid. But rest assured that we are working with AOL and Talk Talk,
in getting this issue resolved.

Unfortunately we have no possibility to effectively influence AOL/TalkTalk for
solution or timeline of resolution I"m afraid.

Again please accept our apologies in this matter

Moving forward, should you require any assistance now or in the future then
please do not hesitate to contact us.
       
Thanks for choosing Blue Sq.

Kind regards,

Mark
Customer Service Team
BlueSq.com