Author Topic: Scottish Amateur Championship - Payment Failures  (Read 16855 times)

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APAT

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Re: Scottish Amateur Championship - Payment Failures
« Reply #15 on: July 14, 2009, 21:20:39 PM »

Are messages being sent to those on the list? I only ask that anyone that doesn"t read the thread could turn up not knowing about this problem.


Yes, this has been highlighted on the home page of the APAT site and within the player briefing for the event.  An email will also be sent.

cooste

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Re: Scottish Amateur Championship - Payment Failures
« Reply #16 on: July 14, 2009, 21:59:26 PM »
Will the cash desk be able to take payment on Friday night Des?

APAT

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Re: Scottish Amateur Championship - Payment Failures
« Reply #17 on: July 14, 2009, 22:07:12 PM »

Will the cash desk be able to take payment on Friday night Des?


I would be tempted to leave it until Saturday Steve, to ensure they are focussed solely on the APAT event.  I wouldn"t want them not marking it off a list.

APAT

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Re: Scottish Amateur Championship - Payment Failures
« Reply #18 on: July 14, 2009, 22:11:15 PM »
Email sent out this evening:

Dear Member,

You have registered to play in the Scottish Amateur Championship this coming weekend; July 18th & 19th.

Unfortunately due to a payment server failure, your payment into this event has failed.  Full details can be found via the Player Briefing on the APAT home page at www.apat.com or directly via the link below.

http://www.apat.com/forum/index.php?topic=3803.0

To ensure you retain your seat in the event, please pay your £75 entry at the cash desk of the Gala Maybury Casino in Edinburgh, before play commences at 2.30pm on Saturday.  If you are unable to pay before the event starts, your chips will be removed from play.

APAT apologises for any inconvenience that this causes you.  If you have any concerns or queries, please contact us at "customer@apat.com".

Yours faithfully,


APAT Customer Services
customer@apat.com

jon_garrett

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Re: Scottish Amateur Championship - Payment Failures
« Reply #19 on: July 15, 2009, 15:18:45 PM »
Just want to check something.
I bought James Edwards"s seat in the clickfest as he was in vegas at the time and I qualified on line. Last night I got the email (above). I"m assuming that it"s James"s seat that is unpaid for (as in the list earlier in this thread) and that blue square have paid for mine.
Cheers.
Jon

Roscopiko

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Re: Scottish Amateur Championship - Payment Failures
« Reply #20 on: July 15, 2009, 15:24:42 PM »
My debit card has just been taken in for councelling since he read this thread.  He has never ever failed in the act before.  Looks like I have to replace him with this card.



Poor little flexible friend

Chipaccrual

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Re: Scottish Amateur Championship - Payment Failures
« Reply #21 on: July 15, 2009, 15:27:19 PM »

Just want to check something.
I bought James Edwards"s seat in the clickfest as he was in vegas at the time and I qualified on line. Last night I got the email (above). I"m assuming that it"s James"s seat that is unpaid for (as in the list earlier in this thread) and that blue square have paid for mine.
Cheers.
Jon


Jon,

That is correct.  James will just need to pay for his on arrival on Saturday at the casino.

Your seat has already been paid for via Blue Square.

Leigh

jon_garrett

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Re: Scottish Amateur Championship - Payment Failures
« Reply #22 on: July 15, 2009, 15:31:34 PM »
As I thought. Cheers for the confirmation.

SirPercival

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Re: Scottish Amateur Championship - Payment Failures
« Reply #23 on: July 15, 2009, 17:48:32 PM »

Email sent out this evening:

Dear Member,

You have registered to play in the Scottish Amateur Championship this coming weekend; July 18th & 19th.

Unfortunately due to a payment server failure, your payment into this event has failed.  Full details can be found via the Player Briefing on the APAT home page at www.apat.com or directly via the link below.

http://www.apat.com/forum/index.php?topic=3803.0

To ensure you retain your seat in the event, please pay your £75 entry at the cash desk of the Gala Maybury Casino in Edinburgh, before play commences at 2.30pm on Saturday.  If you are unable to pay before the event starts, your chips will be removed from play.

APAT apologises for any inconvenience that this causes you.  If you have any concerns or queries, please contact us at "customer@apat.com".

Yours faithfully,


APAT Customer Services
customer@apat.com


Will pay on the day Des as I saw my name on the list, however I never received any email.

glengall

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Re: Scottish Amateur Championship - Payment Failures
« Reply #24 on: July 15, 2009, 19:20:42 PM »
Just to say. I didn"t receive an e-mail either. I have checked my profile and my junk folder just in case but the e-mail address is correct and no sign in the junk folder.

kinboshi

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Re: Scottish Amateur Championship - Payment Failures
« Reply #25 on: July 15, 2009, 19:39:11 PM »


Email sent out this evening:

Dear Member,

You have registered to play in the Scottish Amateur Championship this coming weekend; July 18th & 19th.

Unfortunately due to a payment server failure, your payment into this event has failed.  Full details can be found via the Player Briefing on the APAT home page at www.apat.com or directly via the link below.

http://www.apat.com/forum/index.php?topic=3803.0

To ensure you retain your seat in the event, please pay your £75 entry at the cash desk of the Gala Maybury Casino in Edinburgh, before play commences at 2.30pm on Saturday.  If you are unable to pay before the event starts, your chips will be removed from play.

APAT apologises for any inconvenience that this causes you.  If you have any concerns or queries, please contact us at "customer@apat.com".

Yours faithfully,


APAT Customer Services
customer@apat.com


Will pay on the day Des as I saw my name on the list, however I never received any email.


Ditto.
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Indestructable

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Re: Scottish Amateur Championship - Payment Failures
« Reply #26 on: July 15, 2009, 21:06:39 PM »
Received mine.
Thanks
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K3vl4rUK

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Re: Scottish Amateur Championship - Payment Failures
« Reply #27 on: July 15, 2009, 23:03:24 PM »



Email sent out this evening:

Dear Member,

You have registered to play in the Scottish Amateur Championship this coming weekend; July 18th & 19th.

Unfortunately due to a payment server failure, your payment into this event has failed.  Full details can be found via the Player Briefing on the APAT home page at www.apat.com or directly via the link below.

http://www.apat.com/forum/index.php?topic=3803.0

To ensure you retain your seat in the event, please pay your £75 entry at the cash desk of the Gala Maybury Casino in Edinburgh, before play commences at 2.30pm on Saturday.  If you are unable to pay before the event starts, your chips will be removed from play.

APAT apologises for any inconvenience that this causes you.  If you have any concerns or queries, please contact us at "customer@apat.com".

Yours faithfully,


APAT Customer Services
customer@apat.com


Will pay on the day Des as I saw my name on the list, however I never received any email.


Ditto.


me either.

APAT

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Re: Scottish Amateur Championship - Payment Failures
« Reply #28 on: July 16, 2009, 09:12:19 AM »
We"ll resend again this evening, but everyone should have received unless their spam folder intervened or their seat was initially bought by a friend using their own email address.

BOINGBLITZ

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Re: Scottish Amateur Championship - Payment Failures
« Reply #29 on: July 17, 2009, 05:05:14 AM »
I am on the list as having to pay on Saturday.....yet my credit card bill received today says I owe them £75 ??
Can someone please explain this one ?????
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