Whats this about?

[Ant1966]

I, like most have have same said poker sites loaded on my laptop as my desktop.So if i register in a tourney on my
desktop it doesn"t matter which said computer i fire up,i"m registered in the tourney of the chosen site yeah?.Because after all its the same account,yes?.

Well apparantly not with Betfair........ 

7.45 i fire up laptop,there i am in the tourney lobby, (registered,because i did it on my desktop)but the "orange" register icon is lit,hmmmm,strange.I click "my tourney"s and according to exactly the same betfair software i have loaded on my laptop as my desktop,same account same user name same password,i"m not entered in any tourney"s.Not wanting to be tied down at my desktop i do the following......

I close down laptop fire up desktop,same user name same password SAME ACCOUNT go to my tourneys and there i am entered in the welsh on-line champs,only difference, i have  orange "un-register" icon lit.So i un-register,
close down betfair site and re-log in on my laptop.Enter same user name same password,of course its the same account why wouldn"t i?.I go to apat tourney click register enter password,NOT ENOUGH CREDIT! what? its the same account i just unregistered from on my desktop,how can there be not enough credit?.So,i then close betfair down on laptop (7.55) and fire it back up on desktop.Then you know what happened then? Cannot connect to server was the reply on the betfair site!!!! ARGGGGGGGGGGH.Eventually at 7.59 i get connected,to rush to tourney lobby just in time to see said "orange" register icon un-light,,,FML.


So why is that? Can someone please explain as i am absolutley seething here......and thats putting it midly.

[MAIR]

Sounds like an issue that needs dealt with by betfair customer services Ant as it is a software issue, sorry you were unable to get registered in time.

[Mikeyboy9361]

Sounds like boll***s to me Ant!

[Chipaccrual]

Ant,

I"m not sure I can get my head around what"s gone on there.

Could I suggest that you pm the details to Betfair_Dave  and see if he is able to make any sense of what happened to you this evening.

Really gutted for you that you couldn"t play, let"s have a go at sorting it out for you.


Leigh

[Ant1966]

It would seem,and i"m guessing here,Betfair doesn"t recognise the fact that my desktop and laptop
account is the same person?

No idea,22.10 and still fuming!

[baldaceguy]

for what its worth i have betfair on 3 comps in my house and i use them when ever needed and i have never had that problem i quite often register on one then play on another never been a problem.

[AJDUK]

When I signed up for betfair poker i already had a betfair sportsbook account. I thought the poker was separate from that and joined up creating a new username etc. Perhaps it was obvious but I didn"t spot they were joined. Now I have two accounts same email, same address same tel number can"t believe their back office let me do that.
So could this have happened on the lappy/desktop to you ant?

[Ant1966]

.

When I signed up for betfair poker i already had a betfair sportsbook account. I thought the poker was separate from that and joined up creating a new username etc. Perhaps it was obvious but I didn"t spot they were joined. Now I have two accounts same email, same address same tel number can"t believe their back office let me do that.
So could this have happened on the lappy/desktop to you ant?

......^^^THIS^^^^

Got me thinking,so i logged on to Betfair on my lappy and desktop,on my lappy i"m ant1966 and on my desktop i"m
1966Ant.Now i know why what happened,happened .
WTF.How on earth have i been allowed to have two poker alias"s from same ip address giving the same details.

[SirPercival]

.

When I signed up for betfair poker i already had a betfair sportsbook account. I thought the poker was separate from that and joined up creating a new username etc. Perhaps it was obvious but I didn"t spot they were joined. Now I have two accounts same email, same address same tel number can"t believe their back office let me do that.
So could this have happened on the lappy/desktop to you ant?

......^^^THIS^^^^

Got me thinking,so i logged on to Betfair on my lappy and desktop,on my lappy i"m ant1966 and on my desktop i"m
1966Ant.Now i know why what happened,happened .
WTF.How on earth have i been allowed to have two poker alias"s from same ip address giving the same details.

Due to various reasons I had 3 at one point when trying to get set up to play the APAT events.
1 from a few years back, 1 setup in dollars which wouldn"t accept my card and a 3rd which I wanted to use.
One call to their helpdesk and it was all sorted.

[MintTrav]

on my lappy i"m ant1966 and on my desktop i"m 1966Ant.Now i know why what happened,happened .

User error.

[Ant1966]

on my lappy i"m ant1966 and on my desktop i"m 1966Ant.Now i know why what happened,happened .

User error.

Lol.So it would seem.

However,theoreticaly i could have entered twice under different poker alias"s?.

[Chipaccrual]

on my lappy i"m ant1966 and on my desktop i"m 1966Ant.Now i know why what happened,happened .

User error.

Lol.So it would seem.

However,theoreticaly i could have entered twice under different poker alias"s?.

Sorry, which Ant is this, that"s posting now ?

I"m getting confused.  

[MintTrav]

on my lappy i"m ant1966 and on my desktop i"m 1966Ant.Now i know why what happened,happened .

User error.

Lol.So it would seem.

However,theoreticaly i could have entered twice under different poker alias"s?.

Sorry, which Ant is this, that"s posting now ?

I"m getting confused.  

You can lead a user to a computer but you can"t make him think!

[cincicrappykid]

lol im still fuming over you still fuming about something that in the end was ur fault this is diracted to ant66 not 66ant  

[Chipaccrual]

lol im still fuming over you still fuming about something that in the end was ur fault this is diracted to ant66 not 66ant  

I think that they are as bad as each other Tony.  I"m sure they will be very happy together.