Author Topic: Online League - Matchday 7 - Connection Problems  (Read 23791 times)

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Waz1892

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Re: Online League - Matchday 7 - Connection Problems
« Reply #60 on: July 05, 2011, 15:47:21 PM »

I"ve had an email from 888 as follows...

"Due to a systems upgrade you may have experienced problems connecting to 888poker temporarily on 03/07/2011.

We apologize for any inconvenience caused & would like to offer you free entry to 8 special $1,000 Jumpin" July Freerolls on 5, 6, 7 & 8/07 @ 18:05 & 21:35 GMT."

So they are accepting responsibility and the offer of 8 freerolls isn"t really a bad one.




Just had this too....I"m assuming the refund will be on top of the freerolls on offer, and the Freeroll is available for everyone who plays on 888 (States Max 5000)
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Fluence

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Re: Online League - Matchday 7 - Connection Problems
« Reply #61 on: July 05, 2011, 15:52:43 PM »


I"ve had an email from 888 as follows...

"Due to a systems upgrade you may have experienced problems connecting to 888poker temporarily on 03/07/2011.

We apologize for any inconvenience caused & would like to offer you free entry to 8 special $1,000 Jumpin" July Freerolls on 5, 6, 7 & 8/07 @ 18:05 & 21:35 GMT."

So they are accepting responsibility and the offer of 8 freerolls isn"t really a bad one.




Just had this too....I"m assuming the refund will be on top of the freerolls on offer, and the Freeroll is available for everyone who plays on 888 (States Max 5000)


My email didn"t mention a refund of the $11 I think the freerolls are instead of which I think is poor.

I almost certainly won"t play them and even if I did I"d be unlikely to "win" $11.
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jockey

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Re: Online League - Matchday 7 - Connection Problems
« Reply #62 on: July 05, 2011, 16:29:24 PM »
just been in touch with 888 they have now put $11 back in my acc for sundays game.
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SirPercival

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Re: Online League - Matchday 7 - Connection Problems
« Reply #63 on: July 05, 2011, 17:08:02 PM »
I got my $11 back after contacting online support.

I have also received the email for the freerolls.

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Re: Online League - Matchday 7 - Connection Problems
« Reply #64 on: July 05, 2011, 17:31:07 PM »
Didn"t contact support - but I got this............


Hammerite

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Re: Online League - Matchday 7 - Connection Problems
« Reply #65 on: July 05, 2011, 18:05:35 PM »


I am loving it terms and conditions for getting your own money back, oh well thankful for small mercies I guess, thankyou 888.


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Re: Online League - Matchday 7 - Connection Problems
« Reply #66 on: July 05, 2011, 19:01:53 PM »

I"ve also had the freeroll offer. It"s poor IMO. Just give me my $11 back, simples.


I"ve also just received an email offering me my $11 back.  Just need to follow the link to make the claim.

Scousebill

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Refund for Sunday....
« Reply #67 on: July 05, 2011, 19:24:10 PM »
 :)

Just checked my mailbox and low and behold is a message from 888. Click this link to be refunded $11.. Hey presto. Like magic my $11 is in my account and straight back out again for tonights Scottish Qualifier.

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BrummieGreg

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Re: Online League - Matchday 7 - Connection Problems
« Reply #68 on: July 05, 2011, 23:01:58 PM »
Bit of a con how you have to wager it 40 times. Its our money
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Moocher

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Re: Online League - Matchday 7 - Connection Problems
« Reply #69 on: July 05, 2011, 23:47:57 PM »
Just checked junk email box

refund email, thank you very much
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Moocher

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Re: Online League - Matchday 7 - Connection Problems
« Reply #70 on: July 05, 2011, 23:49:26 PM »
and the free roll email too
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Swinebag

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Re: Online League - Matchday 7 - Connection Problems
« Reply #71 on: July 05, 2011, 23:57:31 PM »
I think the 40x rule is in line with money laundering legislation (or something like that??)

I know it seems harsh (its your money FFS!!) but its possibly the only way round it.

could do with that 888 geezer coming on here and explaining it tbh
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The Healer

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Re: Online League - Matchday 7 - Connection Problems
« Reply #72 on: July 06, 2011, 01:29:37 AM »
 
Hi Ian, (username: TheHealer3)

Click & claim your refund

Due to a systems upgrade you may have experienced problems connecting to 888poker on 03/07/2011. We apologize for any inconvenience caused and have reimbursed your buy-in to your 888poker account.
To claim your refund, simply click on the link below:

Claim your $14 refund now

Regards,
888poker team

I got this $14 refund for the $11 buy in, and the FREEROLLS !!!! 888 are the greatest !!!!!!!!

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AMRN

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Re: Online League - Matchday 7 - Connection Problems
« Reply #73 on: July 06, 2011, 07:44:25 AM »
Finally - got my $11 and my $22 refunded. An entry to a stack of freerolls. WP 888

Mikeyboy9361

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Re: Online League - Matchday 7 - Connection Problems
« Reply #74 on: July 06, 2011, 09:04:16 AM »
yep got mine too.
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