Author Topic: Online League - Matchday 7 - Connection Problems  (Read 23656 times)

0 Members and 1 Guest are viewing this topic.

Waz1892

  • Staker Licensed Player
  • Platinum Member
  • *****
  • Posts: 3878
Re: Online League - Matchday 7 - Connection Problems
« Reply #60 on: July 05, 2011, 15:47:21 PM »

I"ve had an email from 888 as follows...

"Due to a systems upgrade you may have experienced problems connecting to 888poker temporarily on 03/07/2011.

We apologize for any inconvenience caused & would like to offer you free entry to 8 special $1,000 Jumpin" July Freerolls on 5, 6, 7 & 8/07 @ 18:05 & 21:35 GMT."

So they are accepting responsibility and the offer of 8 freerolls isn"t really a bad one.




Just had this too....I"m assuming the refund will be on top of the freerolls on offer, and the Freeroll is available for everyone who plays on 888 (States Max 5000)
Carpe Diem
Member of East of England Poker Club
Team member APAT forum 2013




Fluence

  • Silver Member
  • ***
  • Posts: 186
    • The Ramblings of a Poker Dinosaur
Re: Online League - Matchday 7 - Connection Problems
« Reply #61 on: July 05, 2011, 15:52:43 PM »


I"ve had an email from 888 as follows...

"Due to a systems upgrade you may have experienced problems connecting to 888poker temporarily on 03/07/2011.

We apologize for any inconvenience caused & would like to offer you free entry to 8 special $1,000 Jumpin" July Freerolls on 5, 6, 7 & 8/07 @ 18:05 & 21:35 GMT."

So they are accepting responsibility and the offer of 8 freerolls isn"t really a bad one.




Just had this too....I"m assuming the refund will be on top of the freerolls on offer, and the Freeroll is available for everyone who plays on 888 (States Max 5000)


My email didn"t mention a refund of the $11 I think the freerolls are instead of which I think is poor.

I almost certainly won"t play them and even if I did I"d be unlikely to "win" $11.
Light travels faster than sound. This is why some people appear bright until you hear them speak.

jockey

  • Silver Member
  • ***
  • Posts: 216
Re: Online League - Matchday 7 - Connection Problems
« Reply #62 on: July 05, 2011, 16:29:24 PM »
just been in touch with 888 they have now put $11 back in my acc for sundays game.
Yorkshire team member luton 2013 
UKCOAP GOLD MEDAL WINNER 2013                                                                    LBPN team member stoke 2014
LBPN team member Manchester 2014 LBPN team member 16/17.
PUNTERS LOUNGE TEAM GOLD MEDAL WINNERS 2018

SirPercival

  • Staker Licensed Player
  • Platinum Member
  • *****
  • Posts: 3700
Re: Online League - Matchday 7 - Connection Problems
« Reply #63 on: July 05, 2011, 17:08:02 PM »
I got my $11 back after contacting online support.

I have also received the email for the freerolls.

duke3016

  • Global Moderator
  • Platinum Member
  • *****
  • Posts: 10549
    • ChezGer
Re: Online League - Matchday 7 - Connection Problems
« Reply #64 on: July 05, 2011, 17:31:07 PM »
Didn"t contact support - but I got this............


Hammerite

  • Gold Member
  • ****
  • Posts: 651
Re: Online League - Matchday 7 - Connection Problems
« Reply #65 on: July 05, 2011, 18:05:35 PM »


I am loving it terms and conditions for getting your own money back, oh well thankful for small mercies I guess, thankyou 888.


Terms & conditions:
All 888poker Terms and Conditions apply.
888poker"s Privacy Policy also applies.
The bonus will only be available in the bankroll for 30 days.
In order to cash out, the bonus must be wagered 40 times in 888poker.888poker reserves the right to withhold the amount of any bonus from a player"s cashout.
888poker reserves the right, at its sole discretion and at a time of its choosing, to revoke any bonuses and promotional offers, or any parts thereof, not used by a player within the relevant time period.
In the event of abuse, 888poker reserves the right to discontinue the player"s 888poker membership and to prevent the player from accessing the poker room in the future.
In the event 888poker deems that any players acting in a group are or have attempted to abuse any bonus offer, 888poker reserves the right to block all relevant accounts and indefinitely retain the monies therein.
In the event of a bonus being removed from your account for any reason, we reserve the right to remove the full bonus amount together with any winnings derived from this bonus, irrespective of any wagering that may have occurred with the said bonus.
Bonus points accumulated via low risk wagering in Wild Wheel, Roulette, Baccarat and Craps bets will not be eligible for any of our events and will not be calculated as a valid wager with regard to the cashout requirements in 888poker"s Bonus Policy.
About Us|888safe|Responsible Gaming|User Agreement|Security & Privacy|Affiliates|News|Site Map|Magazine
 Copyright 2010 Cassava Enterprises (Gibraltar) Limited., a wholly owned subsidiary of 888 Holdings PLC.
Intersafe Global Limited is a wholly owned subsidiary of 888 Holdings PLC.
888 Holdings PLC is listed on the London Stock Exchange.
Information in this Website is subject to change without notice.
Cassava Enterprises (Gibraltar) Limited is licensed and regulated to offer online gaming services under the laws of Gibraltar and makes no representation as to legality of such services in other jurisdictions.
Cassava Enterprises also operates other online poker brands such as Pacific Poker

S2 Irish OL Gold, WCOLAP Main Gold
S4 UK Silver, Scots Silver
S5 WCOLAP Omaha Bronze
S6 WCOLAP Omaha 2nd, WCOLAP Omaha H/L 3rd
S7 English OL Omaha 3rd, Irish Bronze
S8 Irish OL Silver, WCOAP Stud Silver, WCOAP Horse Gold
S9 WCOLAP Bounty k/o 1st
S10 Euro OL Bronze
S12 Scots OL Silver
T: Eng/Apat

VBlue

  • Silver Member
  • ***
  • Posts: 225
    • Northern Poker Stars
Re: Online League - Matchday 7 - Connection Problems
« Reply #66 on: July 05, 2011, 19:01:53 PM »

I"ve also had the freeroll offer. It"s poor IMO. Just give me my $11 back, simples.


I"ve also just received an email offering me my $11 back.  Just need to follow the link to make the claim.

Scousebill

  • Gold Member
  • ****
  • Posts: 950
  • Liverpool FC, APAT Poker @TheHummingbirds CoLFC
Refund for Sunday....
« Reply #67 on: July 05, 2011, 19:24:10 PM »
 :)

Just checked my mailbox and low and behold is a message from 888. Click this link to be refunded $11.. Hey presto. Like magic my $11 is in my account and straight back out again for tonights Scottish Qualifier.

One happy bunny...

;)
Silver Medal APAT European Champs. 2015
WCOAP 6-MAX Champion, 2015.
2015 APAT Player of The Year.
Online 10th Anniversary Vegas Sat. Winner 2016

Twitter @APATBillShep

BrummieGreg

  • Silver Member
  • ***
  • Posts: 102
Re: Online League - Matchday 7 - Connection Problems
« Reply #68 on: July 05, 2011, 23:01:58 PM »
Bit of a con how you have to wager it 40 times. Its our money
West Midlands are Season 5 Champions!!!
Finished 1st for West Midlands & 3rd overall

http://twitter.com/BrummieGreg
http://www.facebook.com/profile.php?id=100000092775592&ref=tn_tnmn

Moocher

  • Bronze Member
  • **
  • Posts: 92
Re: Online League - Matchday 7 - Connection Problems
« Reply #69 on: July 05, 2011, 23:47:57 PM »
Just checked junk email box

refund email, thank you very much
Call me Mooch

Moocher

  • Bronze Member
  • **
  • Posts: 92
Re: Online League - Matchday 7 - Connection Problems
« Reply #70 on: July 05, 2011, 23:49:26 PM »
and the free roll email too
Call me Mooch

Swinebag

  • Staker Licensed Player
  • Platinum Member
  • *****
  • Posts: 4033
Re: Online League - Matchday 7 - Connection Problems
« Reply #71 on: July 05, 2011, 23:57:31 PM »
I think the 40x rule is in line with money laundering legislation (or something like that??)

I know it seems harsh (its your money FFS!!) but its possibly the only way round it.

could do with that 888 geezer coming on here and explaining it tbh
Quote from: Chipaccrual
Rob, you are a genius.
Quote from: jacklevel06
You are a genius Rob  :D

The Healer

  • Silver Member
  • ***
  • Posts: 108
Re: Online League - Matchday 7 - Connection Problems
« Reply #72 on: July 06, 2011, 01:29:37 AM »
 
Hi Ian, (username: TheHealer3)

Click & claim your refund

Due to a systems upgrade you may have experienced problems connecting to 888poker on 03/07/2011. We apologize for any inconvenience caused and have reimbursed your buy-in to your 888poker account.
To claim your refund, simply click on the link below:

Claim your $14 refund now

Regards,
888poker team

I got this $14 refund for the $11 buy in, and the FREEROLLS !!!! 888 are the greatest !!!!!!!!

Your support ID is: 723208650 Forgot your password?
888poker. We play different.
www.888poker.com
To ensure more of our exclusive offers reach your inbox, please take a moment to add promotions@email.888poker.com to your email address book or Safe Senders list.

Contact | Download | Rewards | Bonus Policy | Unsubscribe | Responsible Gaming

Click here to make an instant deposit now!  
 
Terms & Conditions:
All 888poker Terms & Conditions apply.



000001569 | %%CAMPAIGNNAME%%

The trouble with having an open mind, is that, someone will come along and insist on putting something in it

AMRN

  • Staker Licensed Player
  • Platinum Member
  • *****
  • Posts: 5261
Re: Online League - Matchday 7 - Connection Problems
« Reply #73 on: July 06, 2011, 07:44:25 AM »
Finally - got my $11 and my $22 refunded. An entry to a stack of freerolls. WP 888

Mikeyboy9361

  • Platinum Member
  • ******
  • Posts: 2281
Re: Online League - Matchday 7 - Connection Problems
« Reply #74 on: July 06, 2011, 09:04:16 AM »
yep got mine too.
European Online Silver Medalist 2009
Member of the Leeds "Grand Final" Team
Scottish Amateur Championships Bronze Medalist 2013