Author Topic: Scottish Amateur Online Poker Championship - Saturday 9th November @ 8pm.  (Read 11336 times)

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gerry5421

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Re: Scottish Amateur Online Poker Championship - Saturday 9th November @ 8pm.
« Reply #15 on: November 08, 2013, 21:29:40 PM »
Gerry
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LombBomb

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Re: Scottish Amateur Online Poker Championship - Saturday 9th November @ 8pm.
« Reply #16 on: November 08, 2013, 21:30:07 PM »
Captain of Scotland WCOAP Team Winners - London 2016
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Quasar

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Re: Scottish Amateur Online Poker Championship - Saturday 9th November @ 8pm.
« Reply #17 on: November 08, 2013, 21:31:35 PM »

Thanks Matt. That was a pretty crazy game I have to say. I played like a loony donating my chips in the first hour, eagerly awaiting my 15k that never came :)


Matt D

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Re: Scottish Amateur Online Poker Championship - Saturday 9th November @ 8pm.
« Reply #18 on: November 08, 2013, 21:32:10 PM »

Very kind of you to offer refunds, thank you.


No probs & thanks :) Least I can do. I know how p1ssed off I"d be if I"d played for an hour, then got 1.5k chips instead of 15k for an add-on. Waste of an hour of my life - and possibly an entire evening - if I"d chosen to base my night around this game, rather than plan something else instead.

The department that deals with refunds isn"t in now until Monday morning, so I will contact them then to sort. It usually takes 24 hours to process, so you should have received refunds by Tuesday morning.
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Matt D

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Re: Scottish Amateur Online Poker Championship - Saturday 9th November @ 8pm.
« Reply #19 on: November 08, 2013, 21:33:59 PM »


Nice one, try again tomorrow I will :)



I"d hold off on registering for the rebuy game, until I have it confirmed from Boss that they have fixed the "top up" issue.
« Last Edit: November 08, 2013, 21:42:57 PM by Matt D »
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gerry5421

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Re: Scottish Amateur Online Poker Championship - Saturday 9th November @ 8pm.
« Reply #20 on: November 08, 2013, 21:40:31 PM »



Nice one, try again tomorrow I will :)



I"d hold off on registering for the rebuy game, until I have it confirmed from Boss that they have fixed the "top up" issue.


Yep for sure will do


« Last Edit: November 08, 2013, 21:43:05 PM by Matt D »
Gerry
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jayteejack

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Re: Scottish Amateur Online Poker Championship - Saturday 9th November @ 8pm.
« Reply #21 on: November 08, 2013, 22:36:00 PM »
yep unfortunate turn of events. thanks Matt for the gesture of returning the money however i would rather see some accountability/responsibility demanded than it being swept under the carpet and forgotten......for 3euro

poker_jason

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Re: Scottish Amateur Online Poker Championship - Saturday 9th November @ 8pm.
« Reply #22 on: November 09, 2013, 00:27:02 AM »

yep unfortunate turn of events. thanks Matt for the gesture of returning the money however i would rather see some accountability/responsibility demanded than it being swept under the carpet and forgotten......for 3euro


My understanding from the other threads is APAT is looking to move networks away from Boss - probably can"t get more accountability than complete loss of business....

Thanks Matt for arranging the refund.

Matt D

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Re: Scottish Amateur Online Poker Championship - Saturday 9th November @ 8pm.
« Reply #23 on: November 09, 2013, 13:30:57 PM »
« Last Edit: November 09, 2013, 16:24:08 PM by Matt D »
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Matt D

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Re: Scottish Amateur Online Poker Championship - Saturday 9th November @ 8pm.
« Reply #24 on: November 09, 2013, 13:59:12 PM »
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Quasar

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Re: Scottish Amateur Online Poker Championship - Saturday 9th November @ 8pm.
« Reply #25 on: November 09, 2013, 14:27:23 PM »

I really want to win a seat to this, so I"ll give it another go. Just registered and looks like I"m the first.

Matt D

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Re: Scottish Amateur Online Poker Championship - Saturday 9th November @ 8pm.
« Reply #26 on: November 09, 2013, 14:30:13 PM »
Quick update. All refunds from yesterday have been processed already, and should be in your account now.
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Matt D

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Re: Scottish Amateur Online Poker Championship - Saturday 9th November @ 8pm.
« Reply #27 on: November 09, 2013, 15:28:13 PM »
APAT Online is on Grosvenor Poker. Down the software from http://www.apat.com/grosvenor-poker

gerry5421

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Re: Scottish Amateur Online Poker Championship - Saturday 9th November @ 8pm.
« Reply #28 on: November 09, 2013, 16:14:40 PM »
What happened to the late reg for the 1 euro , just come on 15 mins in , reg closed , sigh
Gerry
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Matt D

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Re: Scottish Amateur Online Poker Championship - Saturday 9th November @ 8pm.
« Reply #29 on: November 09, 2013, 16:20:32 PM »
APAT Online is on Grosvenor Poker. Down the software from http://www.apat.com/grosvenor-poker