My advice when asking the casino"s about poker events is to ask to talk to the cardroom manager or someone who is in the cardroom at the time. This is clearly ideal at about 6.30pm-7.00pm just before most tournaments kick-off in the evening. Most of the front reception staff don"t have a clue what"s going on with the cardroom unless the cardroom has given specific instructions, as they had at the G Casino (Manchester) when I rang yesterday. However, even he seemed to get confused by trailing off all the blind details without me even asking!
Phill